This translation is provided for reference. The Japanese version is the official document and prevails if there is any discrepancy between the Japanese version and this translation.
Official Japanese version
R Assessment LLC (the “Company”) recognizes its social responsibility to protect personal information appropriately and manage it in compliance with laws. The Company handles personal information in accordance with the following policy for its services and websites:
LONGTERM — a private real estate agent for central Tokyo
STRADE — a new standard in property sales
The corporate website
1. Definition of personal information
Personal information means information identifying a particular individual, including name, address, telephone number, email address, date of birth, workplace, annual income, family composition, and property information. It also includes registration certificates and identity documents (such as driver’s licenses and passports) obtained in connection with property sale, purchase, or lease agreements.
2. Collection of personal information
The Company collects personal information by appropriate and fair means for providing services, responding to inquiries, providing information, and improving services.
3. Use of personal information
The Company uses personal information to perform property brokerage, sale and purchase, and lease agreements; conduct necessary communications with contractual counterparties and business partners; prepare and retain contract documents, including obligations under the Real Estate Brokerage Act; carry out property valuations, advertising, and marketing as necessary; and provide information and notices from the Company and its partners.
4. Provision to third parties
The Company does not provide personal information to third parties without consent, except where the customer has consented; where required under the Real Estate Brokerage Act or other relevant laws; where necessary for operations involving financial institutions, judicial scriveners, land and house investigators, management companies, insurance companies, or similar parties; or where necessary to protect life, body, or property and obtaining consent is difficult.
5. Supervision of contractors
The Company may outsource handling of personal information to advertising providers, system operators, or other contractors. The Company uses contracts and supervision to ensure appropriate management by those contractors.
6. Management and protection
The Company seeks to keep personal information accurate and up to date and takes reasonable safeguards against unauthorized access, loss, destruction, alteration, leakage, and other risks. It also provides training and supervision to employees and business partners.
7. Disclosure, correction, deletion, and suspension of use
Customers may request disclosure, correction, addition, deletion, or suspension of use of their personal information. The Company responds appropriately in accordance with applicable laws.
8. Cookies and analytics
The websites use cookies for convenience, advertising, and usage analysis. Data collected through Google Analytics and other analytics tools is managed under the respective providers’ policies. Customers may reject cookies through browser settings, although some service functions may then be unavailable.
9. Compliance and improvement
The Company complies with the Act on the Protection of Personal Information, the Real Estate Brokerage Act, and other relevant laws, and revises this policy as necessary. Revisions are promptly posted on the Company’s website.
10. Contact
Please contact the Company’s inquiry desk about this policy or requests for disclosure, correction, deletion, or other procedures.